Refund policy

Refund Policy

Last updated: July 21, 2026

We offer a 14-day return policy. You must contact us within 14 days of the date your order was delivered to request a return.

Return Eligibility

To be eligible for a return, your item must be:

  • Unworn and unused

  • In its original condition

  • Returned with all original tags attached

  • Returned in its original packaging

You must also provide your order number or proof of purchase.

Items that appear worn, washed, damaged after delivery, altered, stained or missing their original tags may not be accepted.

Starting a Return

To request a return, email info@uneazed.com with:

  • Your order number

  • The item you would like to return

  • The reason for the return

Returns must be approved before they are shipped. Once your request is approved, we will provide return instructions and the return address.

Approved returns must be shipped within 7 days of receiving the return instructions. Items returned without prior approval may not be accepted.

Return Shipping

Customers are responsible for all return shipping costs unless the item received was damaged, defective or incorrect.

We strongly recommend using a trackable shipping service. Uneazed is not responsible for return packages that are lost or damaged in transit.

Original shipping charges are non-refundable unless the item received was damaged, defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method within 5–7 business days. Your bank or payment provider may require additional time to post the refund to your account.

Exchanges

We do not currently offer direct exchanges. To order a different size or item, return the original item for a refund and place a new order.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective or incorrect, contact info@uneazed.com within 7 days of delivery. Include your order number and clear photos of the item and packaging.

Once reviewed, we will work with you to provide a replacement or refund.

Final-Sale Items

Gift cards and items clearly marked as final sale are not eligible for returns unless they arrive damaged, defective or incorrect.

For additional assistance, contact info@uneazed.com.